Maintenance & After-Care

Our dedicated support team are proud to offer you peace of mind throughout the lifetime of the products we provide.

Support to suit you

Our systems are built to the highest standards, but occasionally even the best engineered products can need some expert attention. That’s why you can choose a maintenance and after-care support package with response times to suit you and your business.

Off site, on hand

Where available we can provide remote diagnostics and programming. This means many faults or queries can be resolved off site – which is the most efficient and cost-effective way of getting you back up and running.

The maintenance help desk is available during normal working hours and we will be more than happy to talk you through any procedure or arrange to visit you on site.

Where applicable, we can provide remote diagnostics and are able to solve many problems off site.

Maintenance and after-care:

0117 9864 486
support@protelcomms.co.uk

Remote support button

Click on the button below to download the PC software. Once installed, you will need to supply the user ID and password to your designated engineer.

 

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